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Knowledge Base

Browse answers to common questions about our products, or search for specific topics below.

DMS School Guard

Lockdown Alert System — setup, triggering alerts, user roles, and troubleshooting.

DMS Staff Messenger

Internal messaging — adding users, groups, network setup, and troubleshooting.

Popular Questions

Frequently Asked

School Guard What is DMS School Guard and what does it do?

School Guard What are the system requirements for School Guard?

School Guard How do I trigger a lockdown alert?

School Guard How do I send an all-clear after a lockdown?

School Guard What happens if a lockdown is triggered by accident?

Staff Messenger What is DMS Staff Messenger?

Staff Messenger How do I add new staff members to the system?

Staff Messenger How do I create groups for departments or teams?

Staff Messenger Does Staff Messenger require an internet connection?

Staff Messenger A staff member says they are not receiving messages — what should I check?

Installation Manuals & Downloads

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